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Please review our return and refund guidelines before initiating a return.
At MYN2O, we offer a 3-day return policy, which means you have 3 days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
To initiate a return, please contact us at office@myn2o.com.
Return Address:
MYN2O
30 N Gould St, Ste R
Sheridan, WY 82801
United States
If your return request is approved, we will provide you with a return shipping label along with clear instructions on how and where to send your package.
Important: Items sent back without prior return approval will not be accepted.
Please inspect your order immediately upon delivery. If your item is defective, damaged, or incorrect, contact us as soon as possible at office@myn2o.com so we can evaluate the issue and resolve it promptly.
Certain items are non-returnable, including but not limited to:
We also do not accept returns on:
If you’re unsure whether your item qualifies for return, please contact us before initiating a return.
The fastest way to receive a replacement is to return the original item (once approved) and place a new order separately for the desired item.
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
Returned items must be unused, unworn, with original tags and packaging, and accompanied by proof of purchase.
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to the original payment method within 10 business days.
Please note that banks or card providers may take additional time to reflect the refund. If more than 15 business days have passed since your refund approval, contact us at office@myn2o.com.
